The AI Paradox: Artificial Intelligence Supporting Business Growth While Fueling Fraud New BILL survey of 1,000 business leaders shows AI is simultaneously fighting and fueling financial crime SAN JOSE, Calif.–( BUSINESS WIRE )– AI and automation are reshaping business priorities, according to a new report from BILL (NYSE: BILL), a leading financial operations platform for small and midsize businesses. The 2025 BILL Report: Building the Future of Finance , which surveyed business owners and finance leaders, reveals that businesses across the country are increasingly turning to AI to help them improve cash flow, fight fraud, and adapt to economic uncertainty. “AI is a factor influencing every finance leader as they are making operational decisions to run their business – from fighting fraud, to growing cash flow, automating manual tasks or adapting their operations,” said René Lacerte, CEO and Founder of BILL. “AI is a factor influencing every finance leader as they are making operational decisions to run their business – from fighting fraud, to growing cash flow, automating manual tasks or adapting their operations,” said René Lacerte, CEO and Founder of BILL. “Leaders are clear-eyed about the need and opportunity to transform their operations, and as companies change how they work, who they work with, and how they win, there is one certainty: the finance leader’s job of tomorrow will look very different to anything we’ve seen before.” Key findings of the survey include: To read the full report, visit https://www.bill.com/blog/the-2025-bill-report-building-the-future-of-finance About the Study The 2025 BILL Report: Building the Future of Finance, conducted by Rep Data, was fielded in March 2025. Respondents included 1,003 business owners and financial decision-makers in the U.S. with 1-1,000 employees. The survey sample was not drawn from a list of BILL customers. About BILL BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. For more information, visit bill.com . Press Contact: Lauren Johns pr@hq.bill.com IR Contact: Karen Sansot ksansot@hq.bill.com Press Contact: Lauren Johns pr@hq.bill.com IR Contact: Karen Sansot ksansot@hq.bill.com