
Algorithms Are Deciding Who Gets Health Care. Patients Are Paying the Price.
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Diverging Reports Breakdown
Algorithms Are Deciding Who Gets Health Care. Patients Are Paying the Price.
Insurance companies have increasingly embraced the use of artificial intelligence algorithms. Unlike doctors and hospitals, insurers use these algorithms to decide whether to pay for health care treatments and services that are recommended by a given patient. Unlike medical algorithms, insurance AI tools are largely unregulated. There’s no public information about how these tools make decisions, and no outside testing to see whether they’re safe, fair or effective. The gap between insurers’ actions and patient needs is so wide that regulating health care algorithms is imperative, says David Weinberger, a legal scholar who studies health law, policy and law enforcement. The FDA should review many medical AI tools for safety and effectiveness, Weinberger says, instead of a patchwork of rules across the country. The Centers for Medicare & Medicaid Services recently announced that insurers in Medicare Advantage plans must base decisions on the needs of individual patients – not generic criteria. But these rules still let insurers create their own decision-making standards, and they still don’t require any outside testing before using them.
One of the most common examples is with prior authorization , which is when your doctor needs to receive payment approval from your insurance company before providing you care. Many insurers use an algorithm to decide whether the requested care is “ medically necessary ” and should be covered.
These AI systems also help insurers decide how much care a patient is entitled to – for example, how many days of hospital care a patient can receive after surgery.
If an insurer declines to pay for a treatment that your doctor recommends, you usually have three options. You can try to appeal the decision, but that process can take a lot of time, money and expert help. (Only 1 in 500 claim denials are appealed .) You can agree to a different treatment that your insurer will cover. Or you can pay for the recommended treatment yourself , which is often not realistic because of high health care costs.
As a legal scholar who studies health law and policy , I’m concerned about how insurance algorithms affect people’s health. Like with AI algorithms used by doctors and hospitals, these tools have the potential to improve care and reduce costs, and insurers say that AI helps them make quick, safe decisions about what care is necessary and avoid wasteful or harmful treatments.
Presumably, companies feed a patient’s health care records and other relevant information into health care coverage algorithms and compare that information with current medical standards of care to decide whether to cover the patient’s claim. However, insurers have refused to disclose how these algorithms make their decisions, so it’s impossible to say exactly how they work in practice.
Using AI to review coverage means fewer medical professionals are needed to review each case, saving insurers time and resources . But the financial benefit to insurers doesn’t stop there . If an AI system quickly denies a valid claim and the patient appeals, that appeal process can take years . If the patient is seriously ill and expected to die soon, the insurance company might save money simply by dragging out the process in the hope that the patient dies before the case is resolved.
This creates the disturbing possibility that insurers might use algorithms to withhold care for expensive, long-term or terminal health problems , such as chronic or other debilitating disabilities .
Insurers argue that patients can always pay for any treatment themselves, so they’re not really being denied care. But this argument ignores reality. These decisions have serious health consequences, especially when people can’t afford the care they need.
Unlike medical algorithms , insurance AI tools are largely unregulated. They don’t have to go through Food and Drug Administration review, and insurance companies often say their algorithms are trade secrets .
That means there’s no public information about how these tools make decisions, and there’s no outside testing to see whether they’re safe, fair or effective. No peer-reviewed studies exist to show how well they actually work in the real world.
The Centers for Medicare & Medicaid Services recently announced that insurers in Medicare Advantage plans must base decisions on the needs of individual patients – not generic criteria. But these rules still let insurers create their own decision-making standards, and they still don’t require any outside testing to prove their systems work before using them. Plus, federal rules can only regulate federal public health programs like Medicare. They do not apply to private insurers who do not provide federal health program coverage.
Some states, including Colorado, Georgia, Florida, Maine and Texas, have proposed laws to rein in insurance AI . A few have passed new laws, including a 2024 California statute that requires a licensed physician to supervise the use of insurance coverage algorithms.
But most state laws suffer from the same weaknesses as the new CMS rule. They leave too much control in the hands of insurers to decide how to define “medical necessity” and in what contexts to use algorithms for coverage decisions. They also don’t require those algorithms to be reviewed by neutral experts before use.In the view of many health law experts , the gap between insurers’ actions and patient needs has become so wide that regulating health care coverage algorithms is now imperative.The FDA is staffed with medical experts who could evaluate insurance algorithms before they are used to make coverage decisions. The agency already reviews many medical AI tools for safety and effectiveness. FDA oversight would also provide a uniform, national regulatory scheme instead of a patchwork of rules across the country.
Some people argue that the FDA’s power here is limited . For the purposes of FDA regulation, a medical device is defined as an instrument “intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.” Because health insurance algorithms are not used to diagnose, treat or prevent disease, but to determine coverage, Congress may need to amend the FDA’s purview before the agency can regulate those algorithms.Meanwhile, CMS and state governments should require independent testing of these algorithms for safety, accuracy and fairness.
The move toward regulating how health insurers use AI in determining coverage has clearly begun, but it is still awaiting a robust push. Patients’ lives are literally on the line.
Jennifer D. Oliva is a professor of law at Indiana University.
Source: https://www.usnews.com/opinion/articles/2025-06-25/health-insurance-ai-healthcare-algorithms