The Brighter Days Pediatric Mental Health Urgent Care Center, part of Golisano Children’s Hospital in Western New York, opened in June 2024 to provide walk-in mental health services for individuals under 18. The center is staffed by a multidisciplinary team of 30 professionals and can treat up to 3,000 patients annually. Brighter Days is the only facility of its kind outside the New York City area and fills a critical gap in pediatric mental health care, offering immediate support without the need for appointments. Its opening reflects a broader national trend, with over 20 similar centers opening across the U.S. in the past year to address the growing mental health crisis among children and adolescents.

These urgent care centers are reshaping mental health treatment by offering rapid access to care, easing pressure on emergency departments, and connecting patients to long-term support. They are especially vital as anxiety disorders, depressive disorders, and substance-use disorders remain prevalent, with anxiety alone accounting for over 18% of top diagnoses in 2023.

The pandemic exacerbated mental health challenges, leading to a sustained increase in emergency visits for issues like self-harm and suicide among youth. Mental health urgent care centers help bridge the gap between emergency and long-term care, offering timely assessments, short-term treatment, and referrals.