The General Services Administration (GSA) said today it plans to launch its new GO.gov travel management system for all Federal civilian agencies in November.

The GO.gov system is being created as part of GSA’s OneGov initiative that the agency launched in April with the aim of modernizing and streamlining Federal IT and other acquisitions through standardized terms and pricing.

Since then, GSA has inked governmentwide pricing deals on a range of services with tech firms Oracle, Elastic, Google, Adobe, and Salesforce, and with non-tech services firms including rideshare provider Uber.

GSA said that GO.gov will “serve as a single travel management solution for all civilian Federal agencies, providing a more intuitive experience for booking federal travel and better access to commercially available features like charge card integration and a mobile interface.”

GO.gov will be operated under a 15-year contract that GSA inked last year with IBM, which will build and operate the new platform that will integrate with travel management companies and manage booking, authorization, expenses, and reporting.

GSA said GO.gov is working toward achieving FedRAMP accreditation.

The launch date for the new platform is expected for November of this year.

GSA said that use of the GO.gov platform is expected to save the government up to $131 million in annual travel costs, “and approximately $2 billion in administrative efficiencies, over the life of the contract, by driving use of government-negotiated discounts.”

“There is little value in civilian agencies maintaining independent travel management systems,” said GSA Deputy Administrator Stephen Ehikian in a statement today.

“GO.gov is a prime example of how GSA continues to keep front and center the importance of being good stewards of taxpayers dollars,” he said.

“Common systems are an industry best practice and are proven to drive efficiency, promote compliance, and establish uniform processes across agencies,” added Federal Acquisition Service Commissioner Josh Gruenbaum.

“As part of GSA’s OneGov strategy, GO.gov will allow all agencies to accomplish more while spending less, improve performance, provide a better customer experience, and reduce administrative burdens,” Gruenbaum said.

The General Services Administration on Tuesday announced a rebrand for its new centralized travel service program that will soon be used by all federal civilian agencies for travel booking, expenses and reporting when it goes live later this year: GO.Gov.

GO.Gov is a new name for the E-Gov Travel Service, Next Generation, or ETS-Next. GSA awarded IBM a 15-year contract valued at up to $930 million in November 2024 to build and develop the travel and expense shared service for all civilian agencies.

While GO.Gov rolls off the tongue a little easier, its government-negotiated discounts through GSA’s OneGov initiative could generate some very significant savings: up to $131 million in related travel savings annually and nearly $2 billion in administrative efficiencies over the duration of the contract, the agency estimates.

“Common systems are an industry best practice and are proven to drive efficiency, promote compliance, and establish uniform processes across agencies,” Federal Acquisition Service Commissioner Josh Gruenbaum said in a statement. “As part of GSA’s OneGov strategy, GO.gov will allow all agencies to accomplish more while spending less, improve performance, provide a better customer experience, and reduce administrative burdens.”

According to GSA, all civilian agencies jointly agreed on requirements “and will onboard onto one shared, standardized common system,” which will generate additional taxpayer savings as agencies cease duplicative internal efforts. In addition, GSA expects the shared service to provide civilian federal employees with a simplified, “intuitive experience for booking federal travel and better access to commercially available features like charge card integration and a mobile interface.”

When GSA awarded the contract, the agency said it expected the new system to cover at least 124 civilian agencies and at least 1 million employees annually who travel for work. GO.gov will roll out to agencies in phases, beginning with early adopters in November 2025, according to its new website.

“There is little value in civilian agencies maintaining independent travel management systems. GO.gov is a prime example of how GSA continues to keep front and center the importance of being good stewards of taxpayers dollars,” GSA Deputy Administrator Stephen Ehikian said in a statement. “GO.gov is a common-sense solution that will relieve agencies of the burden of travel management, helping them be as effective and efficient as possible.”

IBM is the latest company to strike a deal with GSA through its OneGov initiative, which uses the buying power of the entire federal government to drive down costs for goods and services. Other companies working through OneGov so far include Google, Adobe, Salesforce, Elastic, Oracle and, most recently, Uber, which will similarly look to reduce federal travel costs and modernize that experience for federal employees.

“GO.gov marks a major step forward in how the federal government manages travel and expenses,” said Susan Wedge, Managing Partner, U.S. Federal Market for IBM. “IBM is proud to partner with GSA to bring this proven shared services model to civilian agencies — helping to enable smarter service delivery, better use of taxpayer dollars, and a foundation for transformative change across the federal enterprise.”

GSA Unveils GO.gov: A New Era for Federal Travel Management

A new website, GO.gov, is expected to go live in November and will offer all civilian Federal agencies a streamlined and secure enterprise-wide travel and expense shared service, minimizing transition costs and risks

WASHINGTON — Today, the U.S. General Services Administration (GSA) announced the name of its new centralized, OneGov travel service program that will launch later this year: GO.gov.

Once live, GO.gov will serve as a single travel management solution for all civilian Federal agencies, providing a more intuitive experience for booking federal travel and better access to commercially available features like charge card integration and a mobile interface.

“There is little value in civilian agencies maintaining independent travel management systems. GO.gov is a prime example of how GSA continues to keep front and center the importance of being good stewards of taxpayers dollars,” said GSA Deputy Administrator Stephen Ehikian. “GO.gov is a common sense solution that will relieve agencies of the burden of travel management, helping them be as effective and efficient as possible.”

IBM was awarded a 15-year contract late last year to build and operate the new platform. GSA will begin rolling out GO.gov in November 2025. GO.gov is expected to save up to $131 million in related travel savings annually, and approximately $2 billion in administrative efficiencies, over the life of the contract, by driving use of government-negotiated discounts.

“Common systems are an industry best practice and are proven to drive efficiency, promote compliance, and establish uniform processes across agencies,” said Federal Acquisition Service Commissioner Josh Gruenbaum. “As part of GSA’s OneGov strategy, GO.gov will allow all agencies to accomplish more while spending less, improve performance, provide a better customer experience, and reduce administrative burdens.”

GO.gov represents a paradigm shift in how the federal government manages travel. For the first time, all civilian agencies jointly agreed on requirements and will onboard onto one shared, standardized common system. GO.gov is the first shared service to handle an entire functional business area to deploy in civilian government. This end-to-end civilian travel system will manage booking, authorization, expenses, and reporting. It integrates with travel management companies (TMCs) and is working toward FedRAMP accreditation.

For more information, visit: GO.gov.

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About GSA: GSA provides centralized procurement and shared services for the federal government. GSA manages a nationwide real estate portfolio of over 360 million rentable square feet, oversees more than $110 billion in products and services via federal contracts, and delivers technology services that serve millions of people across dozens of federal agencies. GSA’s mission is to deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people. For more information, visit GSA.gov and follow us at @USGSA.