Traveler Care Launches Global Medical Dispatch Platform to Help Travel Insurance Companies Cut ER Claims by 80%
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Diverging Reports Breakdown
Traveler Care Launches Global Medical Dispatch Platform to Help Travel Insurance Companies Cut ER Claims by 80%
Traveler Care connects travel insurers and their policyholders to a network of licensed, on-call providers who visit travelers in their accommodations. Conditions such as flu, food poisoning, dehydration, allergic reactions, UTIs, sprains, and wound care are treated on-site, eliminating the need for an ER visit. On average, a non-emergency ER visit costs travel insurers $13,000 to $17,000. Traveler Care treats the same conditions in-room for $1,700 to $3,000 – including diagnostics like mobile X-ray, ultrasound and IV therapy. Pilot results have shown an 83% reduction in ER claim volume and $10,000+ savings per case avoided.
Traveler Care, a breakthrough medical dispatch platform that brings urgent care directly to travelers in hotels, Airbnbs, and vacation rentals, has officially launched worldwide – offering travel insurance companies a high-impact solution to reduce avoidable emergency room and hospital claims.
A Concierge Alternative to the Emergency Room
Traveler Care connects travel insurers and their policyholders to a network of licensed, on-call providers who visit travelers in their accommodations – typically within 60-90 minutes. Conditions such as flu, food poisoning, dehydration, allergic reactions, UTIs, sprains, and wound care are treated on-site, eliminating the need for an ER visit.
“In most cases, travelers just need a doctor – not a hospital admission,” said Eli Ofel, founder of Traveler Care. “We’ve built a scalable, insurer-ready solution that saves money and delivers a far better traveler experience.”
Reduce Claims by $10,000+ Per Visit
On average, a non-emergency ER visit costs travel insurers $13,000 to $17,000. Traveler Care treats the same conditions in-room for $1,700 to $3,000 – including diagnostics like mobile X-ray, ultrasound, IV therapy, and wound treatment.
Pilot results have shown:
– 83% reduction in ER claim volume
– $10,000+ savings per case avoided
– Higher satisfaction scores among travelers
Built for Travel Insurance Partners
Traveler Care is fully designed for insurance integration – with white-label and API options available for TPAs, underwriters, and global assistance networks.
Platform features:
– Nationwide U.S. coverage (with international expansion underway)
– A robust dispatch network, for example companies like Leaa Health , Sickday, Heal, DocGo and more, any location that the travel insurance is experiencing high volume travel care will create a solution for that particular location within 60 days.
– HIPAA-compliant documentation + one-click claims integration
– Supports care delivery to hotels, Airbnbs, resorts, and serviced apartments
Now Onboarding Insurance Companies Worldwide
“We believe travel insurance companies shouldn’t just pay for care – they should deliver it smarter,” said Ofel. “With Traveler Care, you lower claims without compromising care.”
Insurance providers, TPAs, and global assistance companies are invited to partner and deploy in-room urgent care as part of their medical benefit stack.
Contact
To schedule a private demo or receive our ROI case study:
Visit www.traveler.care
Email: partners@traveler.care
Phone: +1 (347) 733-0563
About Eli Ofel
Eli Ofel is a serial entrepreneur and visionary behind multiple AI- and tech-powered platforms in healthcare, finance, and transportation. He is the founder and CEO of Traveler Care, Run.Vet, Leaa Health, 02.Market , and Lender.Market . With over 20 years of experience in healthcare operations, insurance workflows, and mobile logistics, Ofel brings a proven ability to bridge patient needs with scalable platform solutions – saving time, money, and lives.
SOURCE: Traveler care
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